Effective Date: January 12, 2026
Last Updated: February 13, 2026
Introduction
ContactSnap ("we," "our," or "us") provides contact management and digitization services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service.
1. Information We Collect
1.1 Information You Provide
- Contact information (phone number and details you provide)
- Uploaded images and documents
- User-generated content within the service
- Communication data and interactions
- Optional information such as notes or preferences
1.2 Automatically Collected Information
- Usage data and feature interactions
- Device and browser information
- Analytics and performance metrics
- Transaction and billing information
1.3 Information from Third Parties
- Processed data extracted from submitted content
- Publicly available information (when enabled)
- Payment transaction details from processors (no full card storage)
2. How We Use Your Information
- Provide and improve our services
- Process transactions
- Communicate with users
- Detect fraud and abuse
- Comply with legal obligations
- Develop new features
3. Data Storage and Security
Storage
- Secure cloud infrastructure
- Encryption in transit and at rest
- Redundant backups
Security Measures
- Industry-standard encryption
- Secure authentication
- Access controls and monitoring
- HTTPS/TLS transmission
Data Retention
- Active account data retained while account is active
- Inactive accounts may be deleted with notice
- Deleted data removed within 30 days
- Transaction records retained up to 7 years
4. How We Share Information
Service Providers
We work with trusted providers including messaging platforms, cloud infrastructure, payment processors, and analytics services. They are contractually bound to protect your data.
We do NOT:
- Sell personal information
- Share data with advertisers
- Use data outside service-related purposes
Legal Requirements
We may disclose information if required by law, court order, regulatory request, or to prevent fraud or harm.
5. Your Rights
- Access your data
- Correct inaccurate information
- Delete your account
- Export your data
- Restrict or object to processing
- Withdraw consent
6. International Data Transfers
Your data may be processed outside your country. We ensure appropriate safeguards and compliance with applicable laws.
7. Children's Privacy
Our service is not intended for individuals under 18. We do not knowingly collect data from minors.
8. Data Breach Notification
If a data breach occurs, we will notify affected users and authorities as required by law.
9. Changes to This Policy
We may update this policy periodically. Continued use of the service constitutes acceptance of changes.
10. Contact Information
Email: hello@contactsnap.pro
Data Protection Officer: +6011-5989-3012
We respond to privacy inquiries within 30 days.